How We Collect and Use Personal Information
We may collect personal information about you when you visit www.ctbonline.com, which may give you the ability to access additional features on our Web site and our online services. This information is used to provide you with the information that you are requesting from us, access to our services and data and information. Personal information we collect may include: your name, your mailing address, your e-mail address, your phone number, your fax number and additional information used to contact you.
We may also collect automatic information about your visit to our Web site, such as time of day, browser type and version, browser language, your operating system and platform, and the Internet Protocol (IP) address used to connect your computer to the Internet. This information is used for analytical purposes and to help us provide services to our clients. We may also use this information to administer and troubleshoot the www.ctbonline.com website.
How We Protect Your Personal Information
We have taken precautions to protect your personal information under our control from misuse, loss or alteration. Our security measures include industry standard technology and equipment to help protect your data. Unfortunately, however, no system can ensure complete security and you should take all necessary steps to protect your information and its transmission to us. Since the Internet is a public medium, we cannot guarantee the absolute protection of your personal information.
How We Use "Cookies"
What We Provide to Third Parties
Third-party agents may need access to some of your personal information. For example, we may need to share your name and address with third parties. In such cases, we only provide third-party agents with the minimum amount of information needed to complete the requested service or transaction. We reserve the right to provide third parties with aggregate statistics about our clients, traffic patterns, and related site information. This data reflects site usage patterns, but does not contain personally identifiable information about any individual user.
Linked Web Sites
We may provide links to third-party sites. Because we do not control these Web sites, we encourage you to review the privacy policies posted on these third-party Web sites. We are not responsible for the privacy practices or content of such Web sites or the information collected on such Web sites.
Obtaining Your Consent
By using our Web site, you authorize us to collect information about the pages served to you as an anonymous user. This information will be used for the purpose of calculating aggregate site statistics. If you register as a user of our site, you authorize us to use this to personalize the information that we deliver to you and to use your information when calculating aggregate client data. As a registered site user, you give us permission to send you e-mails or place phone calls to you related to the information that you request.
We respect your privacy and ability to choose whether to share information with us and any third-party. You may choose to "opt-out" of sharing personal information in several ways. When choosing to use certain features or services on the Web site, you can choose whether to share optional personal information in connection with the feature or service. If you receive communications from us that you prefer not to receive, you may opt out from receiving these communications by specifically indicating this preference in a communication sent to us.
You may also "opt-out" from providing personal information to us by not registering as an authorized client on the Web site and thereby not providing personal information.
We do not provide services to children. In accordance with the Children's Online Privacy Protection Act, we do not knowingly request or solicit personally identifiable information from anyone under the age of 13. In the event that we receive actual knowledge that we have collected such personal information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practica
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits individuals who are California residents to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us.
Compliance with Legal Process
Please be aware that we will release specific personal information about you if required to do so to comply with any valid legal process such as a search warrant, subpoena, statute or court order. We may also choose to establish or exercise our legal rights or defend against legal claims, but are not under any obligation to do so.